Certified Service | Chevrolet Canada

Certified Service Cares

We’re here to help.

We know that these are uncertain and challenging times, and your vehicle should be the least of your worries. Should you require repairs or routine maintenance, know that the Certified Service experts are available to handle your vehicle service needs. GM is working with our dealers to help keep our employees and customers safe while your vehicle is in our care.

As the current situation continues to evolve, safety remains Certified Service’s overriding priority. At this time, all GM service parts distribution facilities remain open and we are continuing to ship parts and accessories to dealerships. We believe that you, our valuable customers, deserve to have access to quality vehicles, parts and service, especially during times of uncertainty like these. That’s why GM is working so hard to keep our parts distribution warehouses clean, stocked and operational.


Vehicle Health Check

Help avoid the unexpected with a thorough Vehicle Health Check. Our expert technicians inspect and analyze your vehicle from bumper to bumper, roof to road, and using clear, easy-to-understand terminology, your Service Consultant will walk you through the results—so you know exactly what’s going on with your vehicle, allowing you to make informed decisions.

Brakes
 

An inspection is performed on the condition of your brake system, including lines, hoses, and parking brakes as well as measurements of front and rear linings.

Battery conditions & connections

The battery’s health, remaining life and cable connections are tested and visually examined.

Additional Vehicle Inspections

This larger visual inspection makes sure the vehicle’s critical systems are in working order.


Right tires. Right price. Guaranteed.

At Certified Service, you can trust that you’ll get the right tires for the best price. We’re always surveying deals to make sure you get the best price possible, but if you find a better deal within 30 days of purchase, we’ll refund the difference. Guaranteed.

Service. Simplified.

We value your time, so we made it easy to schedule any service your vehicle may need.

To book online, simply enter a postal code and select the Certified Service location of your choice. We offer a variety of convenient booking solutions, learn more below.

Book online now

Your Vehicle’s Mobile App

The myChevrolet® Mobile App connects you to your vehicle like never before! Check estimated tire pressure, oil life and fuel level, plus you have the ability to book service appointments on the go, and so much more. You can remotely control your vehicle right from your smartphone, turning the engine on or off (if equipped). Available on the AppStore® and Google PlayTM or text “Chevrolet” to 56000. Some of these features require a paid plan.

In-Vehicle App

Schedule a service from the convenience of your vehicle driver’s seat. As a registered owner, you can book an appointment from your compatible vehicle’s infotainment screen. Ask your Service Advisor for more details or visit https://my.gm.ca/chevrolet/en/home.

Owner Centre

Every month, your vehicle (if equipped) can run a thorough check of its engine, transmission, antilock brakes and more, and email you the results in an easy-to-read report. You can view this information—and much more—on the Vehicle Diagnostics section of your Owner Centre account. Log in to schedule your next service appointment and to manage your vehicle’s maintenance records. Your preferred dealer can also be notified when routine service is due and contact you to schedule an appointment (enrollment required).

Everyday Savings

Take advantage of our competitive offers on a variety of maintenance needs: from oil changes to tires, brakes and more!

  • Available on select Apple and Android devices. Service availability, features and functionality are subject to limitations and vary by model and/or vehicle configuration, device and the plan in which you are enrolled. Device data connection required. Visit onstar.ca for more details.

  •  Apple and the Apple logo are trademarks of Apple Inc., registered in the U.S. and other countries. App Store is a trademark of Apple Inc., registered in the U.S. and other countries.

     

  • Google, Google Assistant, Android, Google Play, Android Auto and other related marks and logos are trademarks of Google LLC. Use of these trademarks is subject to Google Permissions.

  • Requires a data plan and compatible vehicle. Some features require active connected vehicle services. Infotainment system functionality varies by model. Full functionality requires compatible Bluetooth® and smartphone. Some features require USB connectivity. Use of this app may consume data for which you are charged under the terms of your data plan. Services are subject to user terms and limitations. Visit onstar.ca for more details.

  • Capabilities vary by model and/or vehicle configuration and service plan, may require the purchase of factory installed equipment and/or may not be available on select models. Visit onstar.ca for vehicle availability. Message and data rates may apply. Requires active service, email address on file and enrollment in Vehicle Diagnostics. Not all issues will deliver alerts. On-Demand Diagnostics requires a paid service plan.

  • Manufacturer's Suggested Retail Price, includes freight and $100 air conditioning tax if applicable. License, insurance, registration, fees associated with filing at movable property registry/PPSA, administration fees, duties and taxes extra. Dealers are free to set individual prices. See dealer for details. U.S. model shown. Image may not show the configurable options selected or available on the vehicle. Some colour options are available at extra cost and may only be available on select trims.

  • Manufacturer's Suggested Retail Price, does not include freight, air conditioning charge and Tire fee if applicable. License, insurance, registration, fees associated with filing at movable property registry/PPSA, administration fees, duties and taxes extra. Dealers are free to set individual prices. See dealer for details. U.S. model shown. Image may not show the configurable options selected or available on the vehicle. Some colour options are available at extra cost and may only be available on select trims. On Locate a Vehicle shopping tool, Manufacturer's Suggested Retail Price includes freight, $100 air conditioning charge and Tire fee if applicable. License, insurance, registration, fees associated with filing at movable property registry/PPSA, administration fees, duties and taxes extra. Dealers are free to set individual prices. See dealer for details. U.S. model shown. Image may not show the configurable options selected or available on the vehicle. Some colour options are available at extra cost and may only be available on select trims.

  • Cargo and load capacity limited by weight and distribution.

  • Fuel-consumption ratings based on GM testing in accordance with Government of Canada approved test methods. Refer to vehicles.nrcan.gc.ca for details. Your actual fuel consumption may vary.

  • Manufacturer's Suggested Retail Price, does not include freight, air conditioning charge and Tire fee if applicable. License, insurance, registration, fees associated with filing at movable property registry/PPSA, administration fees, duties and taxes extra. Dealers are free to set individual prices. See dealer for details. U.S. model shown. Image may not show the configurable options selected or available on the vehicle. Some colour options are available at extra cost and may only be available on select trims. On Locate a Vehicle shopping tool, Manufacturer's Suggested Retail Price includes freight, $100 air conditioning charge and Tire fee if applicable. License, insurance, registration, fees associated with filing at movable property registry/PPSA, administration fees, duties and taxes extra. Dealers are free to set individual prices. See dealer for details. U.S. model shown. Image may not show the configurable options selected or available on the vehicle. Some colour options are available at extra cost and may only be available on select trims.

     

  • Visit my.gm.ca/chevrolet to find out which phones are compatible with the vehicle. Bluetooth is a registered trademark of Bluetooth SIG, Inc.

  • Read the vehicle owner’s manual for important feature limitations and information.

  • Available in 10 Canadian provinces, 3 territories and the 48 contiguous United States. Subscription sold separately after trial period. If you decide to continue your service at the end of your trial subscription, the plan you choose will automatically renew and bill at then-current rates until you call 1-888-539-7474 to cancel. Other fees and taxes will apply. All fees and programming subject to change. See the Customer Agreement for complete terms at siriusxm.ca/terms. ©2018 Sirius XM Canada Inc. “SiriusXM,” the SiriusXM logo, channel names and logos are trademarks of Sirius XM Radio Inc. and are used under license. SiriusXM Canada products, programming, services are subject to change.

  • At time of posting, detailed map coverage is available for most major urban areas of the United States and for certain metropolitan areas of Canada (Vancouver, Calgary, Edmonton, Winnipeg, Windsor, London, Toronto, Ottawa, Montreal, Quebec City and Halifax). Coverage is significantly limited outside these areas.

  • Chevrolet Infotainment System functionality varies by model. Full functionality requires compatible Bluetooth and smartphone, and USB connectivity for some devices.  Data plan rates may apply.

  • Do not use summer-only tires in winter conditions, as it would adversely affect vehicle safety, performance and durability. Use only GM-approved tire and wheel combinations. Unapproved combinations may change the vehicle’s performance characteristics. For important tire and wheel information, see your dealer for details.

  • Manufacturer's Suggested Retail Price, does not include freight, air conditioning charge and Tire fee if applicable. License, insurance, registration, fees associated with filing at movable property registry/PPSA, administration fees, duties and taxes extra. Dealers are free to set individual prices. See dealer for details. U.S. model shown. Image may not show the configurable options selected or available on the vehicle. Some colour options are available at extra cost and may only be available on select trims. On Locate a Vehicle shopping tool, Manufacturer's Suggested Retail Price includes freight, $100 air conditioning charge and Tire fee if applicable. License, insurance, registration, fees associated with filing at movable property registry/PPSA, administration fees, duties and taxes extra. Dealers are free to set individual prices. See dealer for details. U.S. model shown. Image may not show the configurable options selected or available on the vehicle. Some colour options are available at extra cost and may only be available on select trims.

  • The system wirelessly charges one PMA- or Qi- compatible mobile device. To check for phone or device compatibility, see gmtotalconnect.ca.

  • Adaptive Cruise Control – Advanced is no substitute for the driver’s personal responsibility to operate the vehicle in a safe manner. The driver needs to remain attentive to traffic and road conditions and provide the steering, braking or other inputs necessary to retain control of the vehicle. The Front Automatic Braking feature may help reduce crash damage under certain conditions discussed in the Owner’s Manual. Never rely on this feature to brake the vehicle.

  • The Forward Automatic Braking feature may help reduce crash damage under certain conditions discussed in the Owner’s Manual. Never rely on this feature to brake the vehicle.

  • Before you buy a vehicle or use it for trailering, carefully review the Trailering section of the Owner’s Manual. The weight of passengers, cargo and options or accessories may reduce the amount you can tow.

  • Before making a lane change, always check the exterior and interior rear-view mirrors, look over your shoulder for vehicles and hazards and start the turn signal.

  • Not compatible with all devices.

  • 2019 Tahoe 2WD with 5.3L engine and 6-speed automatic transmission fuel consumption estimate is 15.7 L/100 km city and 10.5 L/100 km highway. Fuel consumption estimates based on GM testing in accordance with Government of Canada approved test methods. Refer to vehicles.nrcan.gc.ca for details. Your actual fuel consumption will vary.

  • 2019 Suburban 2WD with 5.3L engine and 6-speed automatic transmission fuel consumption estimate is 15.7 L/100 km city and 10.5 L/100 km highway. Fuel consumption estimates based on GM testing in accordance with Government of Canada approved test methods. Refer to vehicles.nrcan.gc.ca for details. Your actual fuel consumption will vary.

  • 2019 Trax FWD with 6-speed manual transmission estimated fuel consumption ratings are 6.9 L/100 km highway and 9.4 L/100 km city. Fuel consumption estimates based on GM testing in accordance with Government of Canada approved test methods. Refer to vehicles.nrcan.gc.ca for details. Your actual fuel consumption may vary.

  • A NOTE ON CHILD SAFETY: Sitting too close to an airbag when it deploys can increase the risk of serious injury or death. Always properly wear your seat belt. Always use seat belts and the correct child restraint for your child’s age and size, even with airbags. Even in vehicles equipped with the Passenger Sensing System, children are safer when properly secured in a rear seat in the appropriate infant, child or booster seat. Never place a rear-facing infant restraint in the front seat of any vehicle equipped with an active frontal airbag. See the Owner’s Manual and the child safety seat instructions for safety information.

  • With second and third row seats folded flat. Cargo and load capacity limited by weight and distribution.

  • Requires AWD model. Before you buy a vehicle or use it for trailering, carefully review the Trailering section of the Owner’s Manual. The weight of passengers, cargo and options or accessories may reduce the amount you can tow.

  • Visit OnStar for vehicle availability, coverage maps, details and system limitations. Services and connectivity vary by model and conditions as well as geographical and technical restrictions. 4G LTE service available in select markets. Requires active connected vehicle services and a data plan to access the vehicle’s built-in Wi-Fi hotspot. Accessory Power must be active to use the Wi-Fi hotspot. Data plans provided by AT&T or its local service provider. Credit card is required for purchase.

  • 2019 Silverado 2WD with available EcoTec3 5.3L V8 with Dynamic Fuel Management and 8-speed automatic transmission. Fuel consumption estimates based on GM testing in accordance with Government of Canada approved test methods. Refer to vehicles.nrcan.gc.ca for details. Your actual fuel consumption may vary.          

  • With available 3.6L V6 engine.

  • 2019 Colorado 2WD with available Duramax 2.8L Turbo-Diesel 4-cylinder engine. Before you buy a vehicle or use it for trailering, carefully review the Trailering section of the Owner’s Manual. The weight of passengers, cargo and options or accessories may reduce the amount you can tow.

  • 2019 Bolt EV and Volt energy consumption and range are estimates based on GM testing in accordance with Government of Canada approved test methods. Refer to vehicles.nrcan.gc.ca for details. Full charge required. Actual consumption, driving range and energy cost will vary based on temperature, driving conditions, use of HVAC and/or accessories, and how you drive and maintain your vehicle.

  • 2019 Bolt EV fuel consumption estimates based on GM testing in accordance with Government of Canada approved test methods.  Refer to www.nrcan.gc.ca for details. Your actual range will vary based on several factors, including temperature, terrain, battery age and how you use and maintain your vehicle.

     

  • Gross Combination Weight Rating (GCWR) is the maximum allowable combined weight of the tow vehicle, passengers and cargo in the tow vehicle, plus the trailer and cargo in the trailer.

  • Equipment from independent suppliers is not covered by the GM New Vehicle Limited Warranty. GM is not responsible for the safety or quality of independent supplier alterations.

  • Requires available Vortec 6.0L V8 engine on 3500 Series 139-inch and 159-inch Wheelbase models. Included on 3500 Series 177-inch Wheelbase and all 4500 Series models.

  • Requires available Vortec 6.0L V8 engine.

  • Requires Long Box. Cargo and load capacity limited by weight and distribution.

  • Requires available Duramax 6.6L V8 Turbo-Diesel engine.

  • 2019 Silverado 2WD highway fuel consumption estimate is 11.5 L/100km and the city fuel consumption estimate is 15.1 L/100km with 4.3L V6 engine. 2019 Silverado 4x4 highway fuel consumption estimate is 11.9 L/100km and the city fuel consumption estimate is 15.8 L/100km with 4.3L V6 engine. Fuel consumption estimates based on GM testing in accordance with Government of Canada approved test methods.  Refer to vehicles.nrcan.gc.ca for details.  Your actual fuel consumption may vary.

  • Vehicle user interface is a product of Apple and its terms and privacy statements apply. Requires compatible iPhone and data plan rates apply. Apple CarPlay is a trademark of Apple Inc., registered in the U.S. and other countries.

  • Vehicle user interface is a product of Google and its terms and privacy statements apply. Requires the Android Auto app on Google Play and an Android compatible smartphone running Android™ 5.0 or higher. Data plan rates apply. Android Auto is a trademark of Google LLC.

  • Functionality varies by model. Full functionality requires compatible Bluetooth and smartphone, and USB connectivity for some devices. Data plan rates may apply.

  • Detailed map coverage is available for most major urban areas of the United States and for certain metropolitan areas of Canada (Vancouver, Calgary, Edmonton, Winnipeg, Windsor, London, Toronto, Ottawa, Montreal, Quebec City and Halifax). Coverage is significantly limited outside these areas.

  • 2500HD and 3500HD SRW (Single Rear Wheel) models.

  • Services and connectivity vary by model and/or vehicle configuration and conditions as well as geographical and technical restrictions. 4G LTE service available in select markets. Requires active connected vehicle services and a data plan to access the vehicle’s built-in Wi-Fi Hotspot. Accessory power must be active to use the Wi-Fi Hotspot. Data plans provided by AT&T or its local service provider. Credit card is required for purchase. Visit onstar.ca for vehicle availability, coverage maps, details and system limitations.

  • Available on 2500HD Crew and Double Cab models.

  • Included on Extended Cab and 2WD Crew Cab Short Box models.

  • Included on 2WD Crew Cab Long Box and 4WD Crew Cab models.

  • Included on Extended Cab models.

  • Included on Crew Cab models.

  • Do not use summer-only tires in winter conditions, as it would adversely affect vehicle safety, performance and durability. Use only GM-approved tire and wheel combinations. Unapproved combinations may change the vehicle’s performance characteristics. For important tire and wheel information, see your dealer for details.

  • Always use seat belts and child restraints. Children are safer when properly secured in a rear seat in the appropriate child restraint. See the Owner’s Manual for more information.

  • Available in 10 Canadian provinces, 3 territories and the 48 contiguous United States. Subscription sold separately after trial period. If you decide to continue your service at the end of your trial subscription, the plan you choose will automatically renew and bill at then-current rates until you call 1-888-539-7474 to cancel. Other fees and taxes will apply. All fees and programming subject to change. See the Customer Agreement for complete terms at siriusxm.ca/terms. ©2019 Sirius XM Canada Inc. “SiriusXM,” the SiriusXM logo, channel names and logos are trademarks of Sirius XM Radio Inc. and are used under license. SiriusXM Canada products, programming, services are subject to change.

  • Premier shown seats seven. Standard on LS. Available on LT

  • The system wirelessly charges one compatible mobile device. Some devices require an adaptor or back cover. See mychevrolet.ca for more information.

  • 3rd-row is vinyl-covered.

  • Premier model shown. Nine-passenger seating available on LS models only, with available front-row split-bench seat.

  • 3rd-row is vinyl-covered.

  • Late availability.

  • Requires available 3.6L engine, Trailering Package and AWD. Before you buy a vehicle or use it for trailering, carefully review the Trailering section of the Owner’s Manual. The weight of passengers, cargo and options or accessories may reduce the amount you can tow.

  • Does not detect people or items. Always check the rear seat before exiting the vehicle.

  • Visit my.gm.ca/chevrolet/en/learnAbout/bluetooth for more information. Full Bluetooth feature functionality varies by device, model and/or vehicle configuration, and software version. Bluetooth is a registered trademark of Bluetooth SIG, Inc.

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