We're Here And Ready To Help | Chevrolet Canada

HERE TO HELP

We’re here and ready to help.

We know that these are uncertain and challenging times and your vehicle should be the least of your worries. Please be assured, Chevrolet is here and committed to helping you with your vehicle needs in any way we can.

Cleaned with care.

Now more than ever, cleanliness is of the utmost importance. That's why your Chevrolet Clean dealers are committed to using enhanced vehicle cleaning measures with Health Canada-approved cleansers before delivering your vehicle after purchase or service, including cleaning with a focus on frequently touched surfaces.

At participating dealers. As part of the Chevrolet Clean Program, participating dealers commit to use Canadian government guidelines, and Health Canada approved cleansers in their facilities and vehicles. Neither the Chevrolet Clean Program nor a dealer’s enrollment in the Program should be deemed to state or imply that any dealer’s cleaning activities can eliminate or prevent transmission of any virus, illness or disease.  Each dealer is independently operated and solely responsible for adherence to Program rules and government guidelines. Cleaning methods may vary.

We’re joining the fight to help save lives.

To assist in combating COVID-19, General Motors of Canada is working with the Government of Canada to provide 10 million face masks over the next year with production to begin immediately. GM Canada will manufacture the face masks at cost at its Oshawa Operations for the Public Health Agency of Canada. GM Canada received its Medical Device Establishment Licence on April 22 and the company built and installed the mask making machinery, sourced materials and trained its workers in approximately one month. GM Canada has implemented a series of safety measures to protect team members through pre-entry health screening, physical distancing and enhanced on-site cleaning. For more information on GM Canada’s efforts to combat the COVID-19 outbreak, please visit gm.ca.

Assistance with a new vehicle.

For those who need a new car, truck, or SUV, we’re here to help. During the Bonus Tag event,  get up to 15% of MSRP cash purchase credit on select new in-stock 2020 models, plus no payments for 3 months on most new 2020 models.

Need Help? Contact an Advisor.

If you have questions about your current Chevrolet vehicle you can call our Customer Care Centre at 1-800-263-3777 (1-800-263-3830 for TDD users) or get connected by simply clicking to chat.

Chevrolet Dealers are open and here for you. 

Our dealers are currently open for business and ready to help. Should you require repairs or routine maintenance, know that the Chevrolet Certified Service experts are available to handle your vehicle service needs.
Please contact your dealer for more details, as they will be adhering to all Federal, Provincial and Municipal guidelines and directives.

OnStar® Crisis Assist.

We are making OnStar Crisis Assist services available to current Chevrolet owners for a limited time. With Crisis Assist, you get access to specially trained Advisors who are ready to help 24/7 during emergencies and other unexpected situations.

A helping hand to Heroes.

We’re grateful to the Canadian Forces, First Responders, doctors, nurses and professional healthcare workers bravely taking care of us during these trying times. As a small way of saying thanks, we’re offering our Heroes Discount to those helping to keep us safe.

GM Financial is ready to help.

If your lease or loan is with GM Financial and you require assistance, please go to GMFinancial.ca or contact us at / 1-800-465-4591.

If your loan is with one of the following Canadian financial institutions, please contact:

  • Manufacturer's Suggested Retail Price, includes freight and $100 air conditioning tax if applicable. License, insurance, registration, fees associated with filing at movable property registry/PPSA, administration fees, duties and taxes extra. Dealers are free to set individual prices. See dealer for details. U.S. model shown. Image may not show the configurable options selected or available on the vehicle. Some colour options are available at extra cost and may only be available on select trims.

  • Manufacturer's Suggested Retail Price, does not include freight, air conditioning charge and Tire fee if applicable. License, insurance, registration, fees associated with filing at movable property registry/PPSA, administration fees, duties and taxes extra. Dealers are free to set individual prices. See dealer for details. U.S. model shown. Image may not show the configurable options selected or available on the vehicle. Some colour options are available at extra cost and may only be available on select trims. On Locate a Vehicle shopping tool, Manufacturer's Suggested Retail Price includes freight, $100 air conditioning charge and Tire fee if applicable. License, insurance, registration, fees associated with filing at movable property registry/PPSA, administration fees, duties and taxes extra. Dealers are free to set individual prices. See dealer for details. U.S. model shown. Image may not show the configurable options selected or available on the vehicle. Some colour options are available at extra cost and may only be available on select trims.

     

  • Available in 10 Canadian provinces, 3 territories and the 48 contiguous United States. Subscription sold separately after trial period. If you decide to continue your service at the end of your trial subscription, the plan you choose will automatically renew and bill at then-current rates until you call 1-888-539-7474 to cancel. Other fees and taxes will apply. All fees and programming subject to change. See the Customer Agreement for complete terms at siriusxm.ca/terms. ©2018 Sirius XM Canada Inc. “SiriusXM,” the SiriusXM logo, channel names and logos are trademarks of Sirius XM Radio Inc. and are used under license. SiriusXM Canada products, programming, services are subject to change.

  • At time of posting, detailed map coverage is available for most major urban areas of the United States and for certain metropolitan areas of Canada (Vancouver, Calgary, Edmonton, Winnipeg, Windsor, London, Toronto, Ottawa, Montreal, Quebec City and Halifax). Coverage is significantly limited outside these areas.

  • Available toward the retail cash purchase of eligible new in-stock 2020 vehicles delivered by August 31, 2020. Not compatible with special lease and finance rates or other offers. Credit based on MSRP plus A/C Charge, excluding fees and other charges. Offer is 5% of MSRP on: Cadillac CT4, CT5; 10% of MSRP on: Chevrolet Colorado, Silverado HD, Buick Encore, GMC Canyon, Sierra HD, Cadillac CT6, CT6-V, XT4; 15% of MSRP on: Chevrolet: Blazer, Equinox, Traverse, Tahoe, Suburban, Silverado LD; Buick: Regal, Envision, Enclave; GMC: Terrain, Acadia, Yukon, Yukon XL, Sierra LD; Cadillac: XT5, XT6; 17% of MSRP on: Cadillac: Escalade, Escalade ESV. Offer cannot be redeemed for cash. Dealer may sell for less. 

  • Limited finance offer on approved credit. When combined with cash purchase credit offer, available only with special 3.49% finance rate. Interest accrues after 60 days, based on monthly payment frequency. Down payment or security deposit may be required. Available on new retail 2020 vehicles delivered by August 31, 2020, excluding: Chevrolet Spark LS, Corvette, Camaro ZL1, Colorado 2SA, GMC Canyon 2SA. Contracts will be extended accordingly. See participating dealer and https://www.gm.ca/en/home.html for details.

  • OFFER NOT VALID IN QUEBEC

  • Manufacturer's Suggested Retail Price, does not include freight, air conditioning charge and Tire fee if applicable. License, insurance, registration, fees associated with filing at movable property registry/PPSA, administration fees, duties and taxes extra. Dealers are free to set individual prices. See dealer for details. U.S. model shown. Image may not show the configurable options selected or available on the vehicle. Some colour options are available at extra cost and may only be available on select trims. On Locate a Vehicle shopping tool, Manufacturer's Suggested Retail Price includes freight, $100 air conditioning tax and Tire fee if applicable. License, insurance, registration, fees associated with filing at movable property registry/PPSA, administration fees, duties and taxes extra. Dealers are free to set individual prices. See dealer for details. U.S. model shown. Image may not show the configurable options selected or available on the vehicle. Some colour options are available at extra cost and may only be available on select trims.

  • Limited-time offer. Services provided by OnStar is its sole discretion. OnStar plan, working electrical system, cell reception and GPS signal required. OnStar links to emergency services. See onstar.ca for coverage map, details and system limitations.

  • Eligible Canadian Forces and First responder personnel and Professional Healthcare Workers will receive a $1,000 bonus (tax inclusive) which will be deducted from the negotiated price of the purchase, lease or finance of eligible new 2020 or 2021 Chevrolet, Buick, GMC and Cadillac vehicles delivered between January 3rd, 2020 to January 4th, 2021. Excludes Chevrolet Bolt EV. Incentive offer takes place at the time of delivery. Eligible individuals include: Active, reserve and veteran military personnel plus their spouses and surviving spouses; firefighters, police, EMT/paramedics, 911 dispatchers plus their spouses; and nurses, doctors and professional healthcare workers practicing at a Canadian hospital, clinic or nursing/retirement home. Must present proof of present or former membership in the Canadian Forces, valid proof of Canadian First Responder employment/government issued ID, or valid proof of current practice at a Canadian hospital, clinic or retirement/nursing home to be eligible, as applicable. Cannot be combined with certain other advertised lease and finance rates. Dealer may sell for less and order/trade may be necessary. GM Canada may modify, extend or terminate offers in whole or in part at any time without notice. Conditions and limitations apply. See dealer or programs.gm.ca for more details.

  • Cargo and load capacity limited by weight and distribution.

  • Fuel-consumption ratings based on GM testing in accordance with Government of Canada approved test methods. Refer to vehicles.nrcan.gc.ca for details. Your actual fuel consumption may vary.

  • Visit my.gm.ca/chevrolet to find out which phones are compatible with the vehicle. Bluetooth is a registered trademark of Bluetooth SIG, Inc.

  • Read the vehicle owner’s manual for important feature limitations and information.

  • Chevrolet Infotainment System functionality varies by model. Full functionality requires compatible Bluetooth and smartphone, and USB connectivity for some devices.  Data plan rates may apply.

  • Do not use summer-only tires in winter conditions, as it would adversely affect vehicle safety, performance and durability. Use only GM-approved tire and wheel combinations. Unapproved combinations may change the vehicle’s performance characteristics. For important tire and wheel information, see your dealer for details.

  • Manufacturer's Suggested Retail Price, does not include freight, air conditioning charge and Tire fee if applicable. License, insurance, registration, fees associated with filing at movable property registry/PPSA, administration fees, duties and taxes extra. Dealers are free to set individual prices. See dealer for details. U.S. model shown. Image may not show the configurable options selected or available on the vehicle. Some colour options are available at extra cost and may only be available on select trims. On Locate a Vehicle shopping tool, Manufacturer's Suggested Retail Price includes freight, $100 air conditioning charge and Tire fee if applicable. License, insurance, registration, fees associated with filing at movable property registry/PPSA, administration fees, duties and taxes extra. Dealers are free to set individual prices. See dealer for details. U.S. model shown. Image may not show the configurable options selected or available on the vehicle. Some colour options are available at extra cost and may only be available on select trims.

  • Cargo and load capacity limited by weight and distribution.

  • 2019 Traverse FWD with 3.6L engine and 9-speed automatic transmission fuel consumption estimate is 13.0 L/100 km city and 8.8 L/100 km highway. Fuel consumption estimates based on GM testing in accordance with Government of Canada approved test methods. Refer to vehicles.nrcan.gc.ca for details. Your actual fuel consumption will vary.

  • The system wirelessly charges one PMA- or Qi- compatible mobile device. To check for phone or device compatibility, see gmtotalconnect.ca.

  • Adaptive Cruise Control – Advanced is no substitute for the driver’s personal responsibility to operate the vehicle in a safe manner. The driver needs to remain attentive to traffic and road conditions and provide the steering, braking or other inputs necessary to retain control of the vehicle. The Front Automatic Braking feature may help reduce crash damage under certain conditions discussed in the Owner’s Manual. Never rely on this feature to brake the vehicle.

  • The Forward Automatic Braking feature may help reduce crash damage under certain conditions discussed in the Owner’s Manual. Never rely on this feature to brake the vehicle.

  • Before you buy a vehicle or use it for trailering, carefully review the Trailering section of the Owner’s Manual. The weight of passengers, cargo and options or accessories may reduce the amount you can tow.

  • Before making a lane change, always check the exterior and interior rear-view mirrors, look over your shoulder for vehicles and hazards and start the turn signal.

  • Not compatible with all devices.

  • 2019 Tahoe 2WD with 5.3L engine and 6-speed automatic transmission fuel consumption estimate is 15.7 L/100 km city and 10.5 L/100 km highway. Fuel consumption estimates based on GM testing in accordance with Government of Canada approved test methods. Refer to vehicles.nrcan.gc.ca for details. Your actual fuel consumption will vary.

  • 2019 Suburban 2WD with 5.3L engine and 6-speed automatic transmission fuel consumption estimate is 15.7 L/100 km city and 10.5 L/100 km highway. Fuel consumption estimates based on GM testing in accordance with Government of Canada approved test methods. Refer to vehicles.nrcan.gc.ca for details. Your actual fuel consumption will vary.

  • 2019 Trax FWD with 6-speed manual transmission estimated fuel consumption ratings are 6.9 L/100 km highway and 9.4 L/100 km city. Fuel consumption estimates based on GM testing in accordance with Government of Canada approved test methods. Refer to vehicles.nrcan.gc.ca for details. Your actual fuel consumption may vary.

  • A NOTE ON CHILD SAFETY: Sitting too close to an airbag when it deploys can increase the risk of serious injury or death. Always properly wear your seat belt. Always use seat belts and the correct child restraint for your child’s age and size, even with airbags. Even in vehicles equipped with the Passenger Sensing System, children are safer when properly secured in a rear seat in the appropriate infant, child or booster seat. Never place a rear-facing infant restraint in the front seat of any vehicle equipped with an active frontal airbag. See the Owner’s Manual and the child safety seat instructions for safety information.

  • With second and third row seats folded flat. Cargo and load capacity limited by weight and distribution.

  • Requires AWD model. Before you buy a vehicle or use it for trailering, carefully review the Trailering section of the Owner’s Manual. The weight of passengers, cargo and options or accessories may reduce the amount you can tow.

  • Visit OnStar for vehicle availability, coverage maps, details and system limitations. Services and connectivity vary by model and conditions as well as geographical and technical restrictions. 4G LTE service available in select markets. Requires active connected vehicle services and a data plan to access the vehicle’s built-in Wi-Fi hotspot. Accessory Power must be active to use the Wi-Fi hotspot. Data plans provided by AT&T or its local service provider. Credit card is required for purchase.

  • 2019 Silverado 2WD with available EcoTec3 5.3L V8 with Dynamic Fuel Management and 8-speed automatic transmission. Fuel consumption estimates based on GM testing in accordance with Government of Canada approved test methods. Refer to vehicles.nrcan.gc.ca for details. Your actual fuel consumption may vary.          

  • With available 3.6L V6 engine.

  • 2019 Colorado 2WD with available Duramax 2.8L Turbo-Diesel 4-cylinder engine. Before you buy a vehicle or use it for trailering, carefully review the Trailering section of the Owner’s Manual. The weight of passengers, cargo and options or accessories may reduce the amount you can tow.

  • 2019 Bolt EV and Volt energy consumption and range are estimates based on GM testing in accordance with Government of Canada approved test methods. Refer to vehicles.nrcan.gc.ca for details. Full charge required. Actual consumption, driving range and energy cost will vary based on temperature, driving conditions, use of HVAC and/or accessories, and how you drive and maintain your vehicle.

  • 2019 Bolt EV fuel consumption estimates based on GM testing in accordance with Government of Canada approved test methods.  Refer to www.nrcan.gc.ca for details. Your actual range will vary based on several factors, including temperature, terrain, battery age and how you use and maintain your vehicle.

     

  • Gross Combination Weight Rating (GCWR) is the maximum allowable combined weight of the tow vehicle, passengers and cargo in the tow vehicle, plus the trailer and cargo in the trailer.

  • IMPORTANT NOTE ABOUT ALTERATIONS AND WARRANTIES: Installations or alterations to the original-equipment vehicle or chassis as distributed by General Motors are not covered by the General Motors New-Vehicle Limited Warranty. The special body company, assembler, equipment installer, or upfitter is solely responsible for warranties on the body or equipment and any alterations (or any effect of the alterations) to any of the parts, components, systems, or assemblies installed by GM. GM is not responsible for the safety or quality of design, features, materials, or workmanship of any alterations by such suppliers.

  • Requires available Vortec 6.0L V8 engine on 3500 Series 139-inch and 159-inch Wheelbase models. Included on 3500 Series 177-inch Wheelbase and all 4500 Series models.

  • Requires available Vortec 6.0L V8 engine.

  • Requires Long Box. Cargo and load capacity limited by weight and distribution.

  • Requires available Duramax 6.6L V8 Turbo-Diesel engine.

  • 2019 Silverado 2WD highway fuel consumption estimate is 11.5 L/100km and the city fuel consumption estimate is 15.1 L/100km with 4.3L V6 engine. 2019 Silverado 4x4 highway fuel consumption estimate is 11.9 L/100km and the city fuel consumption estimate is 15.8 L/100km with 4.3L V6 engine. Fuel consumption estimates based on GM testing in accordance with Government of Canada approved test methods.  Refer to vehicles.nrcan.gc.ca for details.  Your actual fuel consumption may vary.

  • Vehicle user interface is a product of Apple and its terms and privacy statements apply. Requires compatible iPhone and data plan rates apply. Apple CarPlay is a trademark of Apple Inc., registered in the U.S. and other countries.

  • Vehicle user interface is a product of Google and its terms and privacy statements apply. Requires the Android Auto app on Google Play and an Android compatible smartphone running Android™ 5.0 or higher. Data plan rates apply. Android Auto is a trademark of Google LLC.

  • Functionality varies by model. Full functionality requires compatible Bluetooth and smartphone, and USB connectivity for some devices. Data plan rates may apply.

  • Detailed map coverage is available for most major urban areas of the United States and for certain metropolitan areas of Canada (Vancouver, Calgary, Edmonton, Winnipeg, Windsor, London, Toronto, Ottawa, Montreal, Quebec City and Halifax). Coverage is significantly limited outside these areas.

  • 2500HD and 3500HD SRW (Single Rear Wheel) models.

  • Services and connectivity vary by model and/or vehicle configuration and conditions as well as geographical and technical restrictions. 4G LTE service available in select markets. Requires active connected vehicle services and a data plan to access the vehicle’s built-in Wi-Fi Hotspot. Accessory power must be active to use the Wi-Fi Hotspot. Data plans provided by AT&T or its local service provider. Credit card is required for purchase. Visit onstar.ca for vehicle availability, coverage maps, details and system limitations.

  • Available on 2500HD Crew and Double Cab models.

  • Included on Extended Cab and 2WD Crew Cab Short Box models.

  • Included on 2WD Crew Cab Long Box and 4WD Crew Cab models.

  • Included on Extended Cab models.

  • Included on Crew Cab models.

  • Do not use summer-only tires in winter conditions, as it would adversely affect vehicle safety, performance and durability. Use only GM-approved tire and wheel combinations. Unapproved combinations may change the vehicle’s performance characteristics. For important tire and wheel information, see your dealer for details.

  • Always use seat belts and child restraints. Children are safer when properly secured in a rear seat in the appropriate child restraint. See the Owner’s Manual for more information.

  • Available in 10 Canadian provinces, 3 territories and the 48 contiguous United States. Subscription sold separately after trial period. If you decide to continue your service at the end of your trial subscription, the plan you choose will automatically renew and bill at then-current rates until you call 1-888-539-7474 to cancel. Other fees and taxes will apply. All fees and programming subject to change. See the Customer Agreement for complete terms at siriusxm.ca/terms. ©2019 Sirius XM Canada Inc. “SiriusXM,” the SiriusXM logo, channel names and logos are trademarks of Sirius XM Radio Inc. and are used under license. SiriusXM Canada products, programming, services are subject to change.

  • Premier shown seats seven. Standard on LS. Available on LT

  • The system wirelessly charges one compatible mobile device. Some devices require an adaptor or back cover. See mychevrolet.ca for more information.

  • 3rd-row is vinyl-covered.

  • Premier model shown. Nine-passenger seating available on LS models only, with available front-row split-bench seat.

  • 3rd-row is vinyl-covered.

  • Late availability.

  • Requires available 3.6L engine, Trailering Package and AWD. Before you buy a vehicle or use it for trailering, carefully review the Trailering section of the Owner’s Manual. The weight of passengers, cargo and options or accessories may reduce the amount you can tow.

  • Does not detect people or items. Always check the rear seat before exiting the vehicle.

  • Le prix de détail conseillé par le fabricant ne comprend pas les frais de transport, la taxe sur le climatiseur ou les frais de recyclage des pneus, le cas échéant. Les frais d'immatriculation, d'assurance et d'enregistrement ainsi que les frais associés aux frais de publication des sûretés mobilières, les frais d'administration, les droits et les taxes sont en sus. Les concessionnaires peuvent fixer leurs propres prix. Tous les détails chez votre concessionnaire. Modèle américain montré. Il se peut que l'image ne présente pas les options configurables choisies ou disponibles sur le véhicule. Certains choix de couleur sont disponibles moyennant un coût additionnel et peuvent être disponibles sur les versions sélectionnées seulement. Dans l'outil de magasinage Trouvez un véhicule, le prix de détail conseillé par le fabricant comprend les frais de transport, la taxe sur le climatiseur de 100 $ et les frais de recyclage des pneus, le cas échéant. Les frais d'immatriculation, d'assurance et d'enregistrement ainsi que les frais associés aux frais de publication des sûretés mobilières, les frais d'administration, les droits et les taxes sont en sus. Les concessionnaires peuvent fixer leurs propres prix. Tous les détails chez votre concessionnaire. Modèle américain montré. Il se peut que l'image ne présente pas les options configurables choisies ou disponibles sur le véhicule. Certains choix de couleur sont disponibles moyennant un coût additionnel et peuvent être disponibles sur les versions sélectionnées seulement.

  • IMPORTANT NOTE ABOUT ALTERATIONS AND WARRANTIES: Installations or alterations to the original-equipment vehicle or chassis as distributed by General Motors are not covered by the General Motors New-Vehicle Limited Warranty. The special body company, assembler, equipment installer, or upfitter is solely responsible for warranties on the body or equipment and any alterations (or any effect of the alterations) to any of the parts, components, systems, or assemblies installed by GM. GM is not responsible for the safety or quality of design, features, materials, or workmanship of any alterations by such suppliers.

  • Visit my.gm.ca/chevrolet/en/learnAbout/bluetooth for more information. Full Bluetooth feature functionality varies by device, model and/or vehicle configuration, and software version. Bluetooth is a registered trademark of Bluetooth SIG, Inc.

  • All-season tires may not satisfy winter tire requirements in all regions of the country. Tires specifically designed for severe winter conditions and marked with the “winter tire” symbol may be required during certain months or in certain regions. Contact your Provincial, Municipal or local road authority for information regarding which tires are required in your particular area.

  • To avoid the risk of injury, never use Recovery Hooks to tow a vehicle. For more information, see the Recovery Hooks section of your Owner's Manual.

  • To avoid the risk of injury, never use Recovery Hooks to tow a vehicle. For more information, see the Recovery Hooks section of your Owner's Manual.

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