When the unexpected happens out on the road, the last thing you want is to be alone. OnStar® is there to give confidence, safety and security. With OnStar, an OnStar Emergency Certified Advisor† is there, ready to help.
With OnStar†, someone always has your back. No matter what happens on the road, you’ll have peace of mind, with an OnStar advisor only a button-push away.
Automatic Crash Response†
Built-in sensors are designed to send a signal that can automatically alert OnStar if you’re in a crash, so an advisor can help pinpoint your vehicle and direct first responders to your location.
A priority connection to an OnStar Emergency Certified Advisor who can contact emergency service providers and provide certain types of critical assistance, should you need help.
Designed to provide you with emergency resources if you’re caught in a crisis or severe weather situation, such as special routing assistance and help locating shelter.
If you’re stranded, have a flat tire or need a tow, an OnStar advisor can contact a local service provider to help get you the assistance you need.
Stolen Vehicle Assistance†
If your vehicle is stolen, OnStar technology is designed to help locate the vehicle, so that an OnStar advisor can work with authorities to attempt to recover it.
An OnStar advisor can guide you to a destination and download the directions to your vehicle (if properly equipped), even if you don’t know the exact address.
Technology with a human touch
It’s not an easy job being an OnStar advisor. It takes intelligence, rigorous training and an intense desire to help others. We’re proud of the work that they do — not just to help our Members have a better driving experience, but also for the work they do to help save lives. And we’re sure that once you’ve had a chance to talk with one of our OnStar Emergency Certified Advisors, you’ll see just how powerful the human connection can be for you too.