How to Operate the AutoSense Power Liftgate

Before performing the steps below, be sure to enable the AutoSense Liftgate using your centre display. With the vehicle on select: Vehicle Settings > Comfort and Convenience > Hands-Free Exterior Storage Access > Open Only

1. Approach the liftgate with your key fob. 

• You must approach from farther than 3 metres. 

2. When you’re within 1 metre of the liftgate, chimes will sound and the exterior lights will flash.

3. If you stay in that area for 4 chimes, the liftgate will open unless cancelled. 

4. You can cancel by: 

• Using the liftgate button (single press). 
• Using the exterior liftgate touchpad (on some models, this is an emblem). 
• Stepping more than 1 metre away from the liftgate for more than a few seconds 

Approaching or leaving the vehicle will not cause the AutoSense Power Liftgate to close automatically. Here are 3 ways to close the liftgate: 

• Press the button in the rear of the vehicle, usually located on the liftgate trim (exact location varies by model).  
• Press the liftgate button in the cabin (exact location varies by model). 
• Press the liftgate button on your key fob (double press).  

After closing your liftgate, you will need to reactivate the AutoSense Power Liftgate feature before using it again. Here’s how:

• Remain at least 3 metres away from the vehicle for more than 20 seconds. Then, approach the rear of the vehicle with your key fob.

If your key fob remains in the area within 3 metres of the liftgate for over 2 continuous minutes, it will become muted (unresponsive). The AutoSense Power Liftgate feature won’t work unless you unmute the key fob with one of these actions:  

• Press any key fob button.
• Use the vehicle’s exterior door handle switch.
• Open and close any vehicle door.  

Turn the feature off entirely with these methods:  

• In your centre display, select: Vehicle Settings > Comfort and Convenience > Hands-Free Exterior Storage Access > Off.
• Press and hold the button in the liftgate until the exterior lights flash. 
  • Press and hold this button until the exterior lights flash again to turn the feature back on.

Here are some other reasons the AutoSense Power Liftgate may become disabled: 

• The vehicle is not in PARK. 
• A trailer is attached and properly connected to the vehicle (the feature will be automatically disabled). 

NOTE: Before attaching a trailer, it is recommended that you disable the AutoSense feature as described in Disabling/Re-enabling the AutoSense Power Liftgate. 

• The key fob is muted. 
  • To unmute the fob, use it to perform an action, such as a vehicle unlock, or press the vehicle’s exterior door switch. Then repeat the steps for opening the AutoSense Power Liftgate. 
• The vehicle’s battery is low. 
• A remote key is inside the vehicle. 
• The vehicle has been parked for several consecutive days with no remote key use or Keyless Access Operation. 

To re-enable, press any button on the remote key or open and close any vehicle door.